The current situation should have business mad as hell and fed up. With so much of an organization's IT budget being spent on technology, but the situation in business having gotten a whole lot worse, now what? I would recommend that business either take back control of their BI destiny or just write them off as educational experiments. Another choice is to develop a new strategy built on the demands for information and analytics that might need to completely bypass IT and outsource to a supplier that provides software as a service (SaaS) and just requires data feeds to populate their analytics and BI capabilities.
At today's Open Coffee Club, we have talked just about that. The following question emerged: Will IT fight back? Do they feel that SaaS makes them useless and incompetent?
In my opinion, IT departments are not happy about consuming so much time on operations and deployment, and the SaaS concept will force them to focus on the boring stuff more and more.
Poor IT!
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